App / Sports
wicket777 is committed to handling your personal information with care and transparency. This policy explains what data we collect, how it is used, and the steps you can take to review or update your records — with access subject to your local law and eligible regions.
When you open an account with us, we collect the information you provide during registration — your name, contact details and account credentials. When you make a deposit or withdrawal using Nagad, Rocket or Upay, we record transaction references to keep your wallet history accurate and to resolve any disputes that arise. We also collect device and browser data automatically when you visit our site — this includes IP address, session timestamps and pages visited. This technical data helps us maintain account security and identify unusual access patterns. We do not sell your personal data to third parties for marketing purposes. Where we share data with third-party service providers — for example, payment processors supporting Nagad or Rocket transactions — those parties operate under data handling agreements that limit how they may use the information. Your payment details are not stored on our servers in a form that could be used to initiate a transaction without your authorisation. Retention periods vary by data category; account records are held for as long as your account is active and for a period thereafter as required by applicable law. Availability of these services depends on your local law and eligible regions.
Transaction references from Nagad transfers are recorded against your account wallet for accurate history.
Rocket payment records are held as transaction context, not as stored card or account credentials.
Upay deposit and withdrawal references are logged to support account reconciliation and dispute resolution.
Your wallet balance and transaction log are accessible from within your signed-in account area at any time.
This privacy policy applies to information collected through wicket777 and any account interaction you have with us directly. It does not extend to third-party websites, services or payment processors beyond the data-sharing arrangements described above. Understanding what falls inside and outside this policy helps you know where to direct any question about your data.
Data collected when you register, log in or update your account profile falls within this policy. This includes credentials, contact details and device session data tied to your account.
Payment references from Nagad, Rocket and Upay transactions are covered here. The policies of those payment providers govern how they handle data on their own platforms.
Browsing behaviour on wicket777 — pages viewed, session duration, click paths — is collected under this policy for security and service improvement purposes.
Game studios, odds data providers and external links operate under their own privacy terms. We are not responsible for data practices on platforms outside wicket777.
Your account gives you direct access to the information we hold about you. From the account settings page, you can view your registered contact details, check your transaction history and update information that has changed. If you believe any record we hold is inaccurate, you can submit a correction request through our support route — we will review and respond based on the documentation you provide. For questions about how your data is being used, or to request that we clarify a specific record, the support channel listed on the contact section of this page is the right starting point. Data requests related to account closure or full data deletion are handled separately and may be subject to retention obligations under applicable law. Acting on any of these options does not affect your ability to continue using your account while the request is in progress. Access and availability remain subject to your local law and the eligible regions in which our service operates.
Open the account settings page while signed in to see the personal details and contact information currently held against your profile.
If your registered name, email or mobile number is incorrect, submit a correction request through our support channel with the relevant documentation.
For any question about how a specific piece of data is used or stored, contact us via the published support route and reference your account ID.
Requests related to data deletion or account closure are reviewed individually. Outcome depends on retention obligations under applicable law and your eligible region.
If you have a question about this privacy policy, a concern about how your data is handled, or a correction to request, the following routes connect you to our support team. Use the route that suits the nature of your question — general privacy questions and urgent account concerns each have their own path.
The live chat button is available on wicket777 for account-related privacy questions. Start a chat and reference your account ID so the team can locate your records quickly.
For written data requests or detailed correction submissions, use the email address published in the Contact section of the site. Include your account details and a description of your request.
The Help section within your signed-in account area lists available support routes and lets you submit a request directly, keeping a reference number for your records.
We apply security measures to your account data, including access controls that limit who within our team can view personal records. Cookies placed on your device help us maintain your session, remember your account preferences and detect unusual activity. You can manage cookie settings through your browser, though some functional cookies are needed for the account session to work correctly. Data we hold is not kept beyond the period necessary for the purpose it was collected, subject to any legal retention requirement that applies in your jurisdiction.
Access to personal account records is restricted within our team. We apply controls to prevent unauthorised internal access and review access logs as part of our ongoing security process.
Session cookies keep you signed in and preserve your account preferences. You can adjust non-essential cookie settings in your browser at any time without closing your account.
Account records are held while your account is active and for a period after closure as required by law. Transaction references, including those linked to Nagad and Rocket, follow the same retention schedule.
When this policy changes in a material way, we publish the updated version on this page. Continuing to use your account after a published update means you have had the opportunity to review the change.
These are the questions we hear most often about how your data is handled on wicket777. If your question is not answered here, the support routes listed on this page are the right next step.
We collect the name, contact details and account credentials you provide at registration. We also record device and session data automatically when you visit the site. This is used for account security and service operation, not for sale to third parties.
We record transaction references — such as transfer IDs from Nagad or Rocket — to maintain your wallet history and resolve disputes. Full payment credentials are not stored on our servers in a usable form. The payment provider handles the transaction on their own secured platform.
Sign in to your account and open the account settings page. Your registered details and transaction history are visible there. For a broader data request, contact us through the email route published in the Contact section and reference your account ID.
Yes. If your registered name, mobile number or email address is incorrect, contact support with the correct details and any supporting documentation. We will review the request and update the record or explain why the change cannot be made.
No. Once you leave wicket777 by clicking an external link, the privacy practices of that third-party site apply. This policy covers only data collected directly through our site and account interactions.
We hold account records for the period your account is active and for a retention period after closure, as required by applicable law. The exact period depends on the type of data and the legal obligations that apply to your eligible region.